Frequently asked questions
Everything you need to know before you start.
General
What is Stats and how does it work?
Stats is simple web analytics. It shows what is happening on your site, explains changes in plain language, and points to what you can do next. Add one script and data starts collecting.
How is Stats different from Google Analytics?
Stats is built for an owner who wants to understand the site without a complicated dashboard. You do not need to know GA4. You see what changed, where traffic comes from, and what is worth looking at next.
What are AI insights?
AI insights are plain-language text based on your real numbers. For example: “Traffic rose 24% this week. Most of the increase came from your Instagram campaign.” They are not guesses.
Does Stats track traffic from ChatGPT and other AI tools?
Yes. Stats shows traffic from services such as ChatGPT, Claude, Perplexity, and Gemini when the browser sends that referral. You see which pages they point to and how that traffic behaves.
How does municipality analytics work?
Stats breaks Icelandic traffic down by municipality. Region is derived from the IP address, which is not stored. Results use Icelandic place names and coats of arms.
Can I use Stats with Google Analytics?
Yes. Stats and Google Analytics can run on the same site. That is useful while you compare the numbers.
Privacy and setup
Is Stats GDPR-compliant, and do I need a cookie banner?
Stats does not use consent-required cookies, so you generally do not need a cookie banner for Stats. We process the IP address briefly to derive region and count same-day visitors — it is not stored. See the privacy policy for details.
How hard is it to set up?
Usually under two minutes. Use the free WordPress plugin or paste one snippet into your site’s head. We support all major platforms, and we can help you install Stats for free if you need a hand.
Does Stats slow down my website?
No. The tracking script is about 7 KB compressed, many times smaller than Google Analytics, and loads asynchronously so it doesn’t hold up your page.
How do I move from GA4?
Add one Stats script to the site. You can run both while you get used to the dashboard, and remove the other when you are ready.
Pricing and billing
What does Stats cost, and is there a free trial?
Free is 0: 1 site, 5,000 pageviews a month, and 90 days of history. Company is 3,900 ISK, Growth 7,900 ISK, and Agency 19,900 ISK per month, ex VAT. New accounts get 30 days of Growth with no card. Enterprise is a custom agreement from 79,900 ISK per month.
Is Stats really free?
Yes. The free plan costs 0 and does not ask for a card. You get 1 site, 5,000 pageviews a month, and 90 days of history. A new account starts with a 30-day Growth trial.
What happens after the 30-day trial?
If you don’t buy, the account moves to Free on its own. Tracking continues within that plan’s limits. You can choose Company, Growth, or Agency whenever you want.
Do I need a credit card?
No. Neither Free nor the 30-day trial asks for a card. A card or invoice only comes in when you choose a paid plan.
Can I go back to Free?
After the trial, if you don’t buy, you stay on Free. A paid plan that you cancel closes at the end of the period. Contact us if you want a paid account moved to Free.
What counts as a pageview?
A pageview is recorded when Stats sees a page open. The same visitor can count as more than one pageview if they open more pages.
What happens if I go over my pageviews?
On Free and paid plans, tracking continues about 10% past the limit and then stops until a new month starts or you upgrade. The 30-day trial is not capped. Agency can add 500,000 pageviews at a time.
Agencies and multiple domains
Can I measure multiple websites with one account?
Yes. Free and Company include 1 site, Growth 3, and Agency 10. Extra sites are 990 ISK/month on Company and Growth, and 1,490 ISK/month on Agency. Agency can give a client read-only access to one site.
Is Stats built for agencies?
Agency is 19,900 ISK per month ex VAT and includes 10 sites, everything in Growth, client access, branded reports, an API, and priority support. The pageview limit is 1.5 million a month. An extra site is 1,490 ISK per month.
Can I add more sites to Agency?
Yes. Agency includes 10 sites. Each extra site is 1,490 ISK per month, ex VAT.
Still have questions?